Frequently Asked Questions

Everything you need to know about our minibus hire services, booking procedures, luggage allowances, and airport transfers.

Frequently Asked Questions

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How far in advance do I need to book?

We recommend booking as early as possible to secure your preferred vehicle size, particularly for weekends and peak summer dates. However, we also provide 24/7 same-day and emergency dispatch when vehicles are available.

All airport pickups include live flight tracking. We track your flight number in real-time, meaning your chauffeur adjusts their arrival time automatically. You will never be left stranded, and standard flight delays incur no penalty fees.

Our modern 16-seater minibuses feature dedicated extended boot space designed to accommodate approximately 16 standard large suitcases plus hand luggage safely.

Yes. 100% of our chauffeurs hold full professional commercial licences, have undergone Enhanced DBS background checks, and are trained in customer care and road safety.

Yes. We operate with 100% transparent pricing. The quote you receive is the final price you pay, covering driver, fuel, and journey planning with zero hidden booking charges.

FAQs 247 Minibus Hire. 247 Minibus Hire. offers trusted, reliable taxi and minibus services with over 10 years of experience, serving the community with professionalism, safety, and a customer-first approach.

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247 Minibus Hire – Frequently Asked Questions

What areas do you cover?

We provide minibus taxi services throughout Staffordshire and the West Midlands , with a strong presence in Lichfield and surrounding areas.

How many passengers can your minibuses accommodate?

Our fleet can accommodate various group sizes to meet your needs.

Are you available 24/7?

Yes, we offer a 24/7 taxi cab and private hire service, 365 days a year.

How can I get a quote?

You can get a free, no-obligation quote by filling out the form on our website or contacting us directly. We aim to provide a quotation within 24 hours .

What are your payment options?

We offer a range of convenient payment methods, including online payment, bank transfer, card payments, and cash.

What is your refund policy?

We offer a 100% full refund under specific, clearly defined circumstances.

What if my flight is delayed?

We monitor flight times and do not charge waiting time for late flights .

Are you pet-friendly?

Yes, we are happy to transport well-behaved pets. Please inform us when booking.

Are your drivers DBS/CRB checked?

Yes, all our drivers, especially those involved in school transport , are fully DBS/CRB checked and undergo safeguarding training.